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FAQ: FAQ

Frequently Asked Questions

Where are you located?

Our office is in San Antonio however since we are a mobile repair service from San Antonio to New Braunfels to Boerne & more.  

WE COME 2 YOU! 

What are your hours?

Our hours are Monday through Friday, 8:00 am-6:00 pm. 

What warranty do you offer?

Yes. We offer a 3 Year/36k Warranty.  

We accept nearly all forms of payment such as: Debit Cards, Credit Cards, & financing available through Synchrony Car Care credit.

What makes and models do you service?

We service all makes and models, foreign and domestic. AC Service for Cars (including EV's/Hybrids, Semi trucks, & Heavy equipment. 

Are your auto repair technicians certified?

Yes, our technicians are ASE certified.

How do your auto repair rates compare with local auto repair shops?

Since we don't carry all the overhead of your local auto repair shop, franchises, & dealership service departments our prices are usually below our big box competitors. Plus we come to you!

Common Car AC Repairs In Boerne?

Most often this issue is caused by an ac refrigerant (Freon) leak (R12, R134a, or R1234yf). Your cars ac relies heavily on the refrigerant (Freon) to cool the vehicle. Without sufficient ac refrigerant, the other auto ac components will be unable to function. An Auto AC leak can occur at any time but most often it is due to a hole in a connection, ac hoses, ac compressor, ac condenser, or a ruptured ac evaporator. Unlike an oil leak, unfortunately, refrigerant (Freon) leaks are difficult to identify (R12, R134z, or R1234yf). This is because your auto ac refrigerant is meant to evaporate when exposed to the environment. 

Solution: A Kool2U certified auto ac repair specialist will need to add a fluorescent leak tracer dye and ac refrigerant to the system. Once added, your auto ac repair technician will run the car ac and using a Kool2U's Proprietary Leak Detection System . Your Auto AC Repair Technician will then be able to identify your auto ac leak to begin repairs and finally perform an ac evacuation and ac recharge to once again blow cold air.  Kool2U's proprietary leak detection system finds the leaks other auto ac systems miss!

This issue isn’t as clear cut as hot air coming through the vents. A knowledgeable auto ac repair technician will need to eliminate the possible causes by checking several components first. The auto ac repair technician may begin checking for:

  • A blown fuse or bad relay – If the ventilation fuse blows there will be no power to the ac blower motor preventing air from blowing through the vents. Likewise, a bad ac relay can also be the culprit since the relay takes the small electrical current and uses it to regulate the larger current needed for ventilation.  

  • Damage to the auto ac blower motor or blower resistor – The ac blower motor is what pushes the air through the vents in the car, similar to a fan in your home. Auto AC Blower motors that have malfunctioned due to wear or age will prevent air from coming through the vents. Similarly, the ac blower resistor works with the ac blower motor to control the level of how much air is produced to flow through the vents (low, medium, high) based on your preference. 

  • Blocked air intake – Auto AC's have two areas where air enters your cars ac One is where air enters your cars ac is through vents by the lower half of the windshield and the other is the air that is recirculated from inside the cabin. If either of the ac air intake areas is blocked from a clogged filter or other debris, your cars ac vents may blow little to no air. 

  • Damaged belts and hoses – An automotive air conditioning system is equipped with many ac hoses and belts that operate your cars ac system. Any sort of ac leak, detachment, or blockages will prevent proper airflow from your cars ac vents.

Most often this issue is due to low ac refrigerant. When there is not enough ac refrigerant (Freon) in the system the pressure is reduced which prevents the clutch from triggering the ac compressor to begin its cycle. If enough ac refrigerant is in the system it could also be caused by:

  • Blocked or Failed Condenser – Your cars ac condenser is the device that takes the ac refrigerant from its gaseous state by removing the heat and transforming it back into a liquid state. If your cars ac condenser has a blockage or is otherwise damaged, the air coming through the vents will not be cold.

  • Failed Clutch Switch – If this component is not functioning, the ac compressor will be unable to operate, thus preventing it from condensing the liquid refrigerant into gas.

When you turn on your cars ac and an noxious smell of mildew hits your nostrils, it’s because of the growth of bacteria in your cars ac system. This is common with automobiles that seldom use the auto AC, are older, or that frequently use the maximum ac setting (due to extra moisture in the unit). Bacteria, mold, fungi, and other micro-organisms may develop behind the dashboard on your cars ac evaporator. This growth produces a foul odor that comes out of the vents.  

Solution: Auto AC Air filters can collect dirt, water, dust, and other pollutants and after some time producing an odor. Replacing your cars ac air filter will help combat this issue. If replacing the filter does not eradicate the stench, a Kool2U Auto AC Repair technician will need to add an anti-bacterial solution into your car's ac evaporator area to kill mold and other contaminants from the ac system.

Anytime your car makes a noise that wasn’t there before could be a sign of trouble. Auto AC systems are relatively quiet when in use. When you turn on your car ac and hear rattling, banging, or other unusual sounds, it’s normal to feel a bit nervous about what is causing the issue. It could be as simple as leaves or other road debris blocking the ac system producing all sorts of unusual noises. It could also indicate a major component of your cars ac could be in failure and in need of repair. If a bearing is worn out your car ac it will produce a grinding or squealing sound. A rattling sound could indicate your cars ac compressor’s clutch has failed. 

Solution: Continuing to use your car AC may only make things worse. Call Kool2U's Mobile Auto A/C Repair Specialists to perform a thorough inspection. A thorough inspection your car ac will be able to determine if a major component is in failure and whether your cars ac will need to be repaired.

Bacteria builds up on your car ac evaporator coil in the AC heater box located under your dashboard. The bacteria from airflow mixes with the condensation from the car ac coils, creating a slimy film on the AC fins and producing a moldy smell. After time, the film builds up and can clog the drain line. The drain line is a rubber hose that begins in the ac evaporator heater box, goes through the floor, and to the undercarriage to remove excess moisture. Once plugged, water from the condensation fills up the ac heater box and begins dripping out and onto the floor of the vehicle, typically on the passenger side.

Solution: If you notice the floor of your automobile is damp, don’t hesitate in contacting Kool2U Mobile Auto AC Repair and schedule an appointment. A Kool2U Auto AC Repair technician will need to determine what has caused the drain line to become clogged and repair or replace the hose as necessary. 

When you’re driving your car and the ac suddenly goes from comfortably cool to horribly hot, you know there’s a problem with your car's ac system. It’s possible that the ac expansion valve that dispenses the correct amount of ac refrigerant (Freon) to the ac evaporator has failed. A blocked ac expansion valve prevents the refrigerant (Freon) from reaching the ac evaporator and, if moisture is present, causing the ac valve to freeze. 

Solution: Your car's ac should be cold. If it’s not a Kool2U certified auto ac repair technician will need to properly test the ac system’s pressure and inspect components for blockages or malfunctions. 

No matter what symptoms your car ac may be experiencing, a certified Kool2U auto ac repair specialist knows how to properly diagnose car AC problems and how to properly repair your vehicle's ac to properly function. Need service on your Auto AC for repair?

Full Service Auto Repair Shop & Mobile Service

Advanced Diagnostics, State of the Art Equipment, ASE Certified Technicians, 3 Year/36k Warranty, Fully Equipped Service Vehicles, Upfront & Honest Pricing, Licensed & Insured

 

​Personalized Service

We take the time to understand your vehicle's history and specific needs. We will provide you with all of your options to allow you to make an informed decision..

 

Flexibility and Time-Saving

With Kool2U Mobile Auto Repair, there is no need to disrupt your schedule. Our certified mobile mechanics provide the option to schedule service at a time and place that suits you!

 

Expertise and Certification

Kool2U Mobile Auto Repair employs our own certified auto repair technicians led by ASE Master Technician Aaron Burgess. We do not use third party, independent mechanics to perform your auto repair service.

 

Peace of Mind

We offer a 3 Year/36l Warranty!

Don't settle for a 1 Year/12K Warranty

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